Yes there is. According to the Spanish law there is a term of 15 years to claim responsibility due to significant negligence or other malpractice when they are originated from contractual professional services.
The Act of Payment Services is the transposition of the European Directive 2007/64/EC.
This new legislation came into force on 3 December 2009 and applies to 30 countries of the European economic area: 27 that make up the European Union plus Norway, Iceland and Liechtenstein. It directly affects our operational with the banks. By way of summary:
The regulation applies to the following payment systems.
* Transfers
* Direct debits
* Payments with debit and credit cards
Its entry into force involves a series of changes in business practices of the specified payment instruments, including:
1. Shared expenses (SHARE): the costs of emission of transfers, should they exist, are shared between the payer and the payee, as per the criteria applied by the respective financial institutions.
2. Transfers are paid in accordance with the identification code provided by customers: the number of account (C.C.C.) or the IBAN.
The international code of Bank Account is the number of international identification of bank accounts. All bank account has an IBAN, but it does not replace the current code account customer (C.C.C.). It comprises 34 contiguous characters maximum bearing a fixed length in each country.
3. Orders will be executed within 3 working days from receipt.
4. Payments covered by this system are credited with the value date on which the amount of the transaction is received in our entity (in the case of non-business day shall be paid with date value of the next business day).
5 .You shall have a period of 8 calendar weeks to request the return of any receipt.
Source > Ing Direct
Yes in general terms, and to an extent you probably do not even expect.
The law requires that all businesses keep this official complaint sheet and they are forced to bring it when a customer asks for it. One of the copies you sign is to be presented at the local Consumer’s Municipal Information Office (Oficina Municipal de Información al Consumidor (OMIC)), and the establishment can be fined if it fails to accomplish this.
The establishment must reply to a client’s complaint within a term of 10 days and if it does not, the client can have his case seen at the OMIC while the establishment can face fines up to €6,000.
Telefonica S.A. has been once more elected for a period ending on 31st of December 2010 as the mandatory lender of the Universal Telephonic Service, defined as the set of services with a determined quality at a reasonable price, whose benefit is guaranteed as a right for all the end users of residential homes no matter their geographic location. These services include a connection to the public network from a fixed location. Telefónica’s obligatory services referred to above, must therefore grant anyone the following:
a) The ability to receive and make telephone calls of national and international scope to geographic and non geographic numbers.
b) To establish fax communications, at least of fax group III in accordance with the pertinent recommendations of series T of the UIT-T.
c) To establish data communications at a speed sufficient enough to access the internet in a functional form.
According to the law, Telefónica will have to satisfy each reasonable request for an initial connection to the fixed public network in a maximum term of 60 days from the date of request. In the case of not being able to make the mentioned provision in this term, except for force majeure or other causes attributable to the applicant, Telefónica will have to compensate the applicant automatically and it will exempt payment from a number of monthly payments equivalent to the amount of months or fraction of which this term has been surpassed.
( From Ministry Order ITC/3808/2008, de 23 de December).
Emilio Pino – Abogados has created a new Labour and Employment Services department with advice from experienced professionals.
The department offers advice and services for:
•» Employment Contracts.
•» Employer Obligations.
•» Payrolls (nóminas).
•» Social Security.
•» Contribution forms.
•» Registration of companies and employers in the Social Security System.
•» New employees and terminations.
•» Incentives for employing.
The Ministry of Industry, Tourism and Commerce of Spain emphasized that it will force the Energy Services Companies within the Social Dialogue, to reduce the consumption of energy in the country resulting in economic and environmental benefit. According to the Spanish government’s opinion, the Energy Service Companies will indeed be a source of employment in the sector of business most damaged by the present situation (the construction business, for which its legal security will be guaranteed, facilitating its financing and promoting its hiring on the part of the General Administration of the state. The Energy Service Companies will offer applicable plans of energy making savings easier for their clients. Later, they will receive part of the profits that the mentioned saving has generated. Basically, an Energy Service Company is dedicated to design, finance and to carry out measures of energy saving for its clients, homes, public companies and institutions. Among the possible saving measures in energy consumption are the substitution of diesel boilers for heating, the incorporation of systems of switching off lights by detection of human presence in offices or rooms, substitution of the traditional incandescent light bulbs by light bulbs of low consumption, improvement of insulation in houses and buildings to offset heat and the cold.
http://www.foro-industrial.com/2008/10/empresas-de-servicios-energeticos-en-espana/